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All selling angles
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The use case angle

The use case angle drops all generality and shows one specific person doing one specific job with your product. It trades reach for recognition, and for horizontal products that trade is almost always worth making.

One role, one job, one run-through — the generic product description never appears.

Horizontal tools have a structural marketing problem: the honest description of what they do is abstract, and abstract descriptions convert nobody. A project tool "for teams" is for no one in particular. The use case angle solves this by refusing to describe the product at all, and instead showing a named situation the viewer either recognises or does not.

The counterintuitive part is that narrowing increases total conversion. A viewer who sees their exact job named will extrapolate to their other jobs on their own; a viewer who sees a generic capability list has to do the imaginative work of placing themselves in it, and mostly does not bother.

This is also the angle with the best economics per unit of production, because the underlying product footage rarely changes between segments. The same workflow, re-framed around who is doing it and why, produces a genuinely different video for each audience — which is what makes it worth generating six of these rather than one.

When this angle works

  • Your product is horizontal and the generic description is unavoidably vague
  • You serve several distinct segments with different vocabularies
  • You are running paid distribution where each audience gets its own creative
  • You want to test which segment responds before committing positioning

When to use something else

  • You have one narrow audience already, where a use case video just restates the homepage
  • The job is identical across segments and only the job title changes, which produces near-duplicate videos and no lift
  • You cannot describe the workflow concretely enough to be recognised — vagueness inside a use case is worse than a plain feature video

Script structure

How to build the script

Each beat has a job. Keep the order, replace the examples with your own product and your own numbers.

  1. Beat 01

    Name the person

    Open with the role and situation. The viewer self-selects in the first two seconds.

    You are the only designer on a team of fourteen engineers.

  2. Beat 02

    Name the job

    One task, described the way that person would describe it internally.

    Every launch needs assets and nobody has briefed you.

  3. Beat 03

    Show the run-through

    Walk the actual workflow for that job. Not a tour — one job, start to finish.

    Paste the spec, pick three angles, edit the copy that is wrong.

  4. Beat 04

    The outcome in their terms

    Close on the result as that role would measure it, not as the company would.

    Launch assets done before the standup you were going to miss.

What it looks like for a SaaS product

Product categories rather than real companies — we do not invent customers, and neither should your script.

A scheduling API

You are a solo founder doing your own sales calls.

Role plus situation, narrow enough to be recognised instantly.

A logging platform

You are on call this week and the alert has no context.

A job defined by a moment rather than a job title.

A billing tool

You are the first finance hire and inherited three spreadsheets.

Segment-specific vocabulary the general product page cannot use.

Questions about this angle

How narrow should a use case angle be?

Narrow enough that a viewer outside the segment knows the video is not for them. If everyone in your audience feels somewhat addressed, it is still a generic video wearing a use case costume.

How many use case videos should we make?

One per segment you can name and reach separately. If you cannot target a segment in distribution, a dedicated video for it has nowhere to go — which usually means starting with two or three rather than ten.

Does this angle work for early-stage products?

It is especially useful early, because it doubles as positioning research. Which use case video gets watched and shared tells you which segment to build for, at a cost far below running the same experiment through sales.

Get this angle for your own product

Paste your product page and get this angle back as an editable video—alongside the other directions worth testing.

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